CLASSES
ARE YOUR CLASSES OPEN TO ALL FITNESS LEVELS?
HOW DO I SIGN UP FOR A CLASS?
WHAT DO I NEED TO BRING TO CLASS?
WHAT IS YOUR CANCELLATION/NO SHOW POLICY?
PERSONAL TRAINING
WHAT IS YOUR CANCELLATION/NO-SHOW POLICY?
WHAT ARE YOUR PAYMENT TERMS FOR PERSONAL TRAINING?
ARE THERE ANY DISCOUNTS ASSOCIATED WITH PERSONAL TRAINING?
MEMBERSHIP
WHO CAN I CONTACT IF I HAVE QUESTIONS ABOUT MY CURRENT BALANCE?
HOW DO I FREEZE MY MEMBERSHIP?
I HAVE A MEDICAL INABILITY TO WORK OUT AND I WANT TO FREEZE MY MEMBERSHIP.
HOW DO I CANCEL MY MEMBERSHIP?
CAN I CANCEL MY ACCOUNT ONLINE?
WHAT’S THE DIFFERENCE BETWEEN FREEZING AND CANCELING MY MEMBERSHIP?
IS THE MINDBODY APP AVAILABLE FOR ANDROID SMARTPHONES?
GIFT CARD
HOW CAN I USE MY PARADIGM GIFT CARD?
DOES THE PARADIGM GIFT CARD EXPIRE?
REFERRALS
WHO CAN I REFER TO GET A REFERRAL GIFT CARD?
HOW CAN I REFER A FRIEND?
WHEN DO I RECEIVE THE REFERRAL CREDIT FOR MY FRIEND JOINING?
WHAT IF I STILL HAVE QUESTIONS ABOUT REFERRALS?
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